What is the process for reporting any issues or concerns during my visit?
Verified:
Quick answer
Inform a staff member or use the feedback form
Detailed answer
If a visitor encounters any issues or concerns during their visit to Pier 35, they should immediately inform a nearby staff member or proceed to the information desk or customer service area to report the issue. Staff are trained to handle a variety of situations and will work to resolve the issue promptly. For less urgent matters, visitors can also use the feedback form on the website or available in print at the venue to report their concerns, which will be reviewed and addressed by the management team.
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