How are complaints handled by Pier 35 management?
Verified:
Quick answer
Reviewed and addressed promptly
Detailed answer
Pier 35 management takes all complaints seriously and strives to resolve them in a fair and timely manner. Upon receipt of a complaint, whether through the website, in-person, or by phone, the management team reviews the details and works to address the issue promptly. This may involve an investigation, communication with the complainant to gather more information or provide a resolution, and implementation of corrective actions to prevent similar issues in the future.
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