Will I receive a follow-up after submitting feedback or a complaint to Pier 35?

Detailed answer

Pier 35 values open communication and aims to provide a follow-up response for most feedback and complaints submitted by visitors. The nature and timing of the follow-up can vary depending on the complexity of the issue, the volume of inquiries, and the response required. In general, visitors can expect an acknowledgement of their feedback or complaint, followed by a more detailed response or resolution as appropriate, ensuring that their concerns are heard and addressed.