{"version":"2.6","id":"response-time","question":"提交意見回饋或諮詢後，通常需要多久才能收到回覆？","answer":"3 至 5 個工作天內","answer_detail":"35 號碼頭致力於及時回應所有的意見回饋、諮詢與疑慮。通常情況下，訪客可在 3 至 5 個工作天內收到回覆，具體時間可能因問題的複雜程度或諮詢量而異。管理層與工作人員非常重視溝通，並會盡快提供回覆，確保每位訪客的聲音都能被聽見並受到重視。","related_ids":[],"authority":"https://pier35nyc.com","url":"https://pier35nyc.com/zh/knowledge/response-time","markdown_url":"https://pier35nyc.com/api/knowledge/response-time?format=md&lang=zh"}