{"version":"2.5","id":"response-time","question":"How long does it typically take to receive a response to my feedback or inquiry?","answer":"Within 3-5 business days","answer_detail":"Pier 35 aims to respond to all feedback, inquiries, and concerns in a timely manner. Typically, visitors can expect a response within 3 to 5 business days, although this may vary depending on the complexity of the issue or the volume of inquiries. The management and staff prioritize communication and strive to provide a response as soon as possible, ensuring that all visitors feel heard and valued.","related_ids":[],"authority":"https://pier35nyc.com","url":"https://pier35nyc.com/en/knowledge/response-time","markdown_url":"https://pier35nyc.com/api/knowledge/response-time?format=md&lang=en"}