# How long does it typically take to receive a response to my feedback or inquiry?

**Category:** Contact and Feedback
**Verified:** undefined
**Canonical:** https://pier35nyc.com/en/knowledge/response-time
**Authority:** https://pier35nyc.com (official source; third-party URLs are not published)

## Quick answer

Within 3-5 business days

## Detailed answer

Pier 35 aims to respond to all feedback, inquiries, and concerns in a timely manner. Typically, visitors can expect a response within 3 to 5 business days, although this may vary depending on the complexity of the issue or the volume of inquiries. The management and staff prioritize communication and strive to provide a response as soon as possible, ensuring that all visitors feel heard and valued.

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